At ROCKSHOX Sales, we understand that when you need bike components, you need them fast. That’s why we’ve streamlined our delivery process to get your premium cycling parts to your doorstep as quickly and efficiently as possible, no matter where you ride.

We ship to cycling enthusiasts worldwide (excluding some Asian and remote regions), offering two convenient shipping options to meet your needs and budget.

Our Shipping Options

Standard Shipping (10-15 business days)

For riders who want their components quickly, we offer expedited shipping through trusted carriers DHL or FedEx.

  • Flat rate of $12.95 for all orders
  • Orders typically processed within 1-2 business days
  • Door-to-door tracking included
  • Recommended for time-sensitive builds or race preparations

Free Shipping (15-25 business days)

For budget-conscious cyclists planning ahead, we offer free shipping on all orders over $50 via EMS.

  • No hidden costs – truly free for qualifying orders
  • Perfect for non-urgent component upgrades
  • Tracking number provided
  • Great value for larger orders of drivetrain components or complete cockpit systems

Our Delivery Promise

As fellow cyclists, we know the excitement of waiting for new components to arrive. That’s why we:

  • Process orders within 1-2 business days (excluding weekends and holidays)
  • Provide tracking information as soon as your order ships
  • Package all components with care using protective materials to prevent damage in transit
  • Work with trusted carriers to ensure reliable delivery of your premium bike parts

International Delivery Information

While we ship globally, please note:

  • Some Asian and remote regions may have delivery restrictions
  • Customs fees or import taxes may apply to international orders (varies by country)
  • Delivery times may be extended during peak seasons or due to unforeseen circumstances

Easy Returns Within 15 Days

Not completely satisfied with your purchase? We offer hassle-free returns within 15 days of receiving your order. Simply contact our customer service team at [email protected] to initiate the process.

Pro Tip: For time-sensitive builds (like pre-race preparations), we recommend choosing our Standard Shipping option and ordering well in advance of your deadline to account for any unexpected delays.

Ready to upgrade your ride? Browse our selection of premium bike components today and experience the ROCKSHOX Sales difference in both product quality and delivery service.

Shop Now & Experience Fast Delivery

Have questions about delivery? Our cycling-enthusiast team is always happy to help! Contact us at [email protected].